Our goal is to try to make your computer do the things you expect it to, or explain why it doesn't, through:

troubleshooting problems with your PC, printer, modem,
e-mail, internet, scanner, and software;

Removal of viruses, software installation, setting up your desktop system, scandisk and defragmentation, cleaning up temporary files, and tuning up the startup sequence;

personalized instruction for  using the internet, e-mail, your software programs, and the computer in general;